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Reports and metrics: where to find what

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WhyGet an honest map instead of a “Reports” module: HotelsCalendar has no separate reports module — the metrics live on the dashboard, the Planner, and the Finances screen.
WhoA hotel owner or administrator looking for the property’s numbers.
What you’ll getA route from question to screen: from the morning shift to exporting bookings as a CSV file.
LimitationsNo occupancy percentage, no ADR/RevPAR, no period summaries — some numbers you will have to compute by hand.

“Reports” is an everyday request, and the honest answer in HotelsCalendar is: there is no separate reports module. The numbers are not gathered into a dedicated section — they live on the working screens where you already spend your day. That is not a gap but a layout: a number is most useful where the decision is made — on the shift, at the Planner, in the money. Below is the map: which question — which screen.

QuestionWhere to look
How many check-ins and check-outs today?Dashboard — the “Arrivals today” and “Departures today” cards; in the Planner — the “Arrivals”, “Departures”, “In house” counters for a date you pick.
Who is in the hotel right now, and how many rooms are free?Dashboard — the “in-house right now” and “free rooms” cards; the live picture with bookings — the Planner.
How full is the hotel?There is no occupancy percentage — the dashboard and the Planner give the closest numbers; details in Occupancy.
What do guests owe the hotel?The “Balance due” tile in the Planner, the “Needs attention” card on the dashboard, the “Money movements” journal on the “Finances” screen.
Where did the bookings come from?The “Bookings” list — the “Source” column and the “Source” filter in the advanced filters.
How do I take the data with me?The CSV export of bookings — the “Export CSV” button above the bookings list.

The dashboard answers “what is happening today”: five cards of the day — “Arrivals today”, “Departures today”, the cards for who is currently in the house and how many rooms are free, and “Needs attention” — plus the shift task queue and quick actions. There are no arrivals lists with columns here — each card leads with a button to where those bookings live: “Open bookings”, “Open the Planner”.

How to make the dashboard part of your morning, and what each card means — in The hotel day: your dashboard.

There is no occupancy percentage anywhere in the system — not on the dashboard, not in the Planner. Instead there are absolutes: the “in-house right now” and “free rooms” cards on the dashboard; in the Planner, per-category counters like “Single Room · 5/6” (how many of the category’s rooms are taken by bookings in the selected period) and the booking count next to the date range.

How to turn these numbers into a picture of occupancy — and into a percentage, if you need one — in Occupancy: how it is calculated.

There are no summary totals on the “Finances” screen: the “Money movements” tab is a journal of operations with quick filters by payment method, not a totals screen. The money totals live outside “Finances”: “Balance due” in the Planner and “Needs attention” with its debt on the dashboard.

What the journal shows and how to collect money for a period by hand — in Money and revenue: what you can see today.

A booking’s source is visible in the “Bookings” list: in the compact view — a separate “Source” column with the channel’s logo and name, a dash for direct bookings; in the card view — the status and the source on one line, for example “Confirmed Booking.com”. To pick out one source’s bookings, use the “Source” filter in the advanced filters. There is no per-channel summary table, though: a source is an attribute of a booking, not a separate screen.

The data can be taken out as a file: “Export CSV” opens the “Export bookings to CSV” dialog — “Arrival from” and “Arrival to” date fields, a “Source” filter, and the passport data toggle (guests’ passport details enter the file only if you switch it on), up to 5,000 rows. This is an export, not a summary: a file of bookings, not a report.

Both topics in detail — in Booking channels and sources and Export bookings to CSV.

What is missing — and how to live with it

Section titled “What is missing — and how to live with it”
  • No occupancy percentage. Count from the absolutes — occupied and free rooms on the dashboard, the per-category counters in the Planner; one step to the percentage: occupied rooms divided by all rooms. More in Occupancy.
  • ADR and RevPAR are not calculated. The system does not produce an average daily rate or revenue per room — if you need them, compute them by hand from the “Money movements” journal and the occupancy numbers.
  • No period summaries in “Finances”. There is no period picker on the tabs, and the journal does not export to a file — money for a month is collected by paging through and adding up by hand. The approach — in Money.
  • An arrivals list cannot be printed. There is no list-printing function in the system; the closest substitute is the “Arrivals today” preset in the “Bookings” list.