Reports and metrics: where to find what
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| Why | Get an honest map instead of a “Reports” module: HotelsCalendar has no separate reports module — the metrics live on the dashboard, the Planner, and the Finances screen. |
| Who | A hotel owner or administrator looking for the property’s numbers. |
| What you’ll get | A route from question to screen: from the morning shift to exporting bookings as a CSV file. |
| Limitations | No occupancy percentage, no ADR/RevPAR, no period summaries — some numbers you will have to compute by hand. |
“Reports” is an everyday request, and the honest answer in HotelsCalendar is: there is no separate reports module. The numbers are not gathered into a dedicated section — they live on the working screens where you already spend your day. That is not a gap but a layout: a number is most useful where the decision is made — on the shift, at the Planner, in the money. Below is the map: which question — which screen.
No reports module — and that’s honest
Section titled “No reports module — and that’s honest”| Question | Where to look |
|---|---|
| How many check-ins and check-outs today? | Dashboard — the “Arrivals today” and “Departures today” cards; in the Planner — the “Arrivals”, “Departures”, “In house” counters for a date you pick. |
| Who is in the hotel right now, and how many rooms are free? | Dashboard — the “in-house right now” and “free rooms” cards; the live picture with bookings — the Planner. |
| How full is the hotel? | There is no occupancy percentage — the dashboard and the Planner give the closest numbers; details in Occupancy. |
| What do guests owe the hotel? | The “Balance due” tile in the Planner, the “Needs attention” card on the dashboard, the “Money movements” journal on the “Finances” screen. |
| Where did the bookings come from? | The “Bookings” list — the “Source” column and the “Source” filter in the advanced filters. |
| How do I take the data with me? | The CSV export of bookings — the “Export CSV” button above the bookings list. |
The dashboard: the day on one screen
Section titled “The dashboard: the day on one screen”The dashboard answers “what is happening today”: five cards of the day — “Arrivals today”, “Departures today”, the cards for who is currently in the house and how many rooms are free, and “Needs attention” — plus the shift task queue and quick actions. There are no arrivals lists with columns here — each card leads with a button to where those bookings live: “Open bookings”, “Open the Planner”.
How to make the dashboard part of your morning, and what each card means — in The hotel day: your dashboard.
Occupancy
Section titled “Occupancy”There is no occupancy percentage anywhere in the system — not on the dashboard, not in the Planner. Instead there are absolutes: the “in-house right now” and “free rooms” cards on the dashboard; in the Planner, per-category counters like “Single Room · 5/6” (how many of the category’s rooms are taken by bookings in the selected period) and the booking count next to the date range.
How to turn these numbers into a picture of occupancy — and into a percentage, if you need one — in Occupancy: how it is calculated.
There are no summary totals on the “Finances” screen: the “Money movements” tab is a journal of operations with quick filters by payment method, not a totals screen. The money totals live outside “Finances”: “Balance due” in the Planner and “Needs attention” with its debt on the dashboard.
What the journal shows and how to collect money for a period by hand — in Money and revenue: what you can see today.
Sources and export
Section titled “Sources and export”A booking’s source is visible in the “Bookings” list: in the compact view — a separate “Source” column with the channel’s logo and name, a dash for direct bookings; in the card view — the status and the source on one line, for example “Confirmed Booking.com”. To pick out one source’s bookings, use the “Source” filter in the advanced filters. There is no per-channel summary table, though: a source is an attribute of a booking, not a separate screen.
The data can be taken out as a file: “Export CSV” opens the “Export bookings to CSV” dialog — “Arrival from” and “Arrival to” date fields, a “Source” filter, and the passport data toggle (guests’ passport details enter the file only if you switch it on), up to 5,000 rows. This is an export, not a summary: a file of bookings, not a report.
Both topics in detail — in Booking channels and sources and Export bookings to CSV.
What is missing — and how to live with it
Section titled “What is missing — and how to live with it”- No occupancy percentage. Count from the absolutes — occupied and free rooms on the dashboard, the per-category counters in the Planner; one step to the percentage: occupied rooms divided by all rooms. More in Occupancy.
- ADR and RevPAR are not calculated. The system does not produce an average daily rate or revenue per room — if you need them, compute them by hand from the “Money movements” journal and the occupancy numbers.
- No period summaries in “Finances”. There is no period picker on the tabs, and the journal does not export to a file — money for a month is collected by paging through and adding up by hand. The approach — in Money.
- An arrivals list cannot be printed. There is no list-printing function in the system; the closest substitute is the “Arrivals today” preset in the “Bookings” list.
See also
Section titled “See also”- The Planner: how it works — the working grid where half of this page’s numbers live.
- Hotel money: where everything lives — balances, the journal, and the cash desk in detail.
- Launch checklist: from account setup to your first check-in — if the hotel is just starting out.