Manual discount on a booking

Why	Give a guest a better price without touching your rates: take off a percentage or a flat amount — from one room or from the whole booking.
Who	Administrators and front desk staff who negotiate the price on the spot.
What you’ll get	A discount applied: totals recalculated in the price drawer, updated figures on the booking card, and the discount’s share visible for every night in the day-by-day breakdown.
Limitations	Discounts are always set by hand: there are no automatic discount rules in the system. Base prices are set in rates, not on the booking.

In HotelsCalendar, a discount is a front desk tool: the guest asks, the administrator applies it. There is no separate “Discount” button on the booking card — a discount is part of the room’s price settings, inside the price drawer. Manual pricing lives there too — the “By rate / Custom price” switch — but this article is about the “Discount” block. A discount is either a percentage or a flat amount, and it covers either one room or the whole booking at once.

Apply a discount to a booking

1. Open the booking card and go to the “Rooms and guests” tab.
2. On the room’s block, click “Change price” — the price drawer opens.
3. In the “Discount” block, pick a type: “None” for no discount, ”%” for a percentage, or “Fixed” for a flat amount.
4. With ”%” or “Fixed”, an “Amount” field and a scope — “This room” / “Whole booking” — appear next to it.
5. Enter the size: for ”%”, how many percent to take off the stay; for “Fixed”, the amount in money.
6. Pick the scope: “This room” — the concession applies to the selected room only; “Whole booking” — it spreads across every room on the booking.
7. Check the totals at the bottom of the drawer: “Total”, “Accommodation”, and “To pay” recalculate immediately, before you save.
8. Click “Save”.

Your reference for the base price is the “Accommodation total” line above the “Discount” block; the totals at the bottom of the drawer (“Total”, “Accommodation”, “To pay”) already show the figure with the chosen discount on.

Result: the discount is on — the “To pay” amount has dropped by the discount, and the new totals have landed on the booking card.

You can also discount on the fly, while creating the booking: in the quick form from a free grid cell, the “Rate and price” block already carries a discount — a ”%” type and a “Discount amount” field. Fill them in before clicking “Create”, and the booking is saved at the conceded price right away. The full walk-in path is covered in Walk-in guest: from front desk to the key.

Where the discount shows up

Once saved, the discount surfaces in two places on the card:

• The “Rate” tab, the day-by-day breakdown. The “Discount” column sits between “Extras” and “Total”: for every night you can see how much the discount took off and what it did to that night’s price.
• The “Finances” summary in the card header. “Amount”, “Paid”, and “Balance due” are shown after the discount — the header does not keep the discount as a separate line; it lives inside the totals.

Result: when a guest asks “what do I owe?”, the header summary answers; the day-by-day breakdown explains how each night’s price was built — discount or not.

”%” or “Fixed”, “This room” or “Whole booking”

The drawer asks two questions — what kind of concession, and what it covers:

• ”%” — a percentage of the stay. The choice for verbal agreements: “make it ten percent off” — enter 10 in “Amount”, and the figure computes itself.
• “Fixed” — a flat amount. The choice when you have settled on an exact figure: enter the amount in “Amount”, and it comes off the accommodation.

The scope decides what the concession lands on:

• “This room” — the discount applies only to the room whose price drawer you opened.
• “Whole booking” — the discount spreads to every room on the booking.

On a multi-room booking this matters: conceding on the whole deal — pick “Whole booking”; lowering the price of a single room only (say, the one without a view) — “This room”.

Result: ”%” when the concession is in percent, “Fixed” when it is in money; the scope says whom the concession touches — one room or the whole booking.

Remove a discount

A discount comes off where it went on:

1. Open the booking card → the “Rooms and guests” tab → the “Change price” button on the room’s block.
2. In the “Discount” block, set the type back to “None”.
3. Click “Save”.

Result: the discount is gone — “To pay” in the drawer and the “Finances” summary in the header return to the previous amounts.

If the real task is not the discount but the booking itself — dates, room, status — those are different tools on the card, covered separately.

See also

• Change or cancel a booking — other edits after creation: dates, room, rate, status.
• Inside the booking card — the card map: where the “Rate” tab with the day-by-day breakdown and the “Finances” summary live.