Booking channels and sources: what you can see

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Why	Understand where your bookings come from — a sales channel or direct — and what the system actually shows about it.
Who	Owners weighing up their channels who want numbers rather than hunches.
What you’ll get	The ability to find the source of any booking, filter the list by source, and tally a channel’s contribution by hand.
Limitations	There is no channel report — no revenue or commissions broken down per channel; no per-channel analytics are claimed.

“Where do our bookings come from?” is one of an owner’s most frequent questions. HotelsCalendar has no separate reporting module for it: the source is an attribute of every booking, and it is visible right in the bookings list, on the booking card, and in the Planner. This article covers where exactly, how to filter the list by source, and where the limits are.

No channel report — what exists instead

There is no consolidated channel report in the system — nothing that shows how many bookings, how much revenue, and how much commission each channel brought. There is no separate “Reports” module either: the metrics live on the dashboard, in the Planner, and in “Finances”; the map of the section is in the Reports overview.

What does exist: every booking carries a source — where it was sold: a channel, the hotel website, the front desk, or the phone. The source is visible for every booking in several places, and the whole list can be filtered by source in a minute. That is enough to answer “where did this booking come from” and to weigh a channel’s contribution by hand; adding up revenue per channel is on you — this article shows how.

Two words are worth telling apart. A sales channel is a point of sale: an OTA, the hotel website, the front desk. A source is an attribute of one booking — the mark of where it was sold.

In the bookings list, only channel bookings carry a source: direct bookings hold a ”—” in its place. The full set of source marks lives in the calendar legend — more on it below.

Where the source is visible

The source follows a booking from the list all the way to the grid:

The Bookings list, “Compact” view. The “Source” column shows the channel’s logo and name (“Booking.com”, “Expedia”); direct bookings carry a ”—” in its place. All the columns of the view: “Booking # | Added | Guest | Stay | Status | Room type | Source | Read”.
The “Cards” view of the list. The source stands next to the status on one line: “Confirmed by Booking.com”.
The booking card. The channel’s logo and name sit next to the booking’s creation date.
The Planner. The channel’s logo — right on the booking’s bar.

The full list of sources lives in the calendar legend: the “Icon legend” button on the panel, the “Booking source” section. It names six: “Direct (at the desk)”, “Phone”, “Hotel website”, “Mobile app”, “Corporate booking”, “OTA channel”.

Filter by source

Open “Bookings” in the left menu. If you like, narrow the selection with a segment first: “All”, “Arrivals today”, “Departures today”, “Month”, “Archive”.
Press “Filters” above the list — the “Advanced filters” dialog opens.
In the “BOOKING” section, open the “Source” field (its placeholder reads “Source name”) and pick a channel.
Press “Apply”. The list keeps only the bookings of that source, and the counter above the list tells you how many there are: “Found: 20 of 26”.

Two nuances:

The filter’s directory holds channels: on the demo stand those are Airbnb, Booking.com, and Expedia. Direct sources are not in the directory — the front desk, the phone, or the hotel website cannot be picked with this filter; direct bookings are recognized by the ”—” in the “Source” column of the compact view.
There is no “Channel” field among the filters: the field you need is called exactly “Source”.

Result: the list shows only the bookings of the chosen source — and the “Found: N of M” counter says how many they are out of the total.

Weigh the channels by hand

There is no ready-made report — but a channel’s contribution takes a couple of minutes to tally by hand:

Bookings. Filter the list by source and read the “Found: N of M” counter: N is the channel’s bookings, M is the whole selection. Switch the source — and the picture across channels assembles itself.
Money. Export the bookings to CSV: the “Export CSV” button in the list’s header opens the “Export bookings to CSV” dialog — it holds a “Source” field (“All sources” or one channel) and an arrival period, “Arrival from” and “Arrival to”. From there the table adds up in your own Excel or Google Sheets, any way you like.

CSV is an export, not a report: the system totals nothing. How the export works — the source choice, the 5,000-row limit, passport data only with separate consent — is covered in Export bookings to CSV.

Honest limits

There is no per-channel analytics. The system computes neither conversion, nor commission, nor revenue per channel — on no screen and in no export. Breaking down channel performance is a job for an outside spreadsheet that bookings reach through CSV.
Channel names here are examples. Airbnb, Booking.com, and Expedia appear in this article as sources on the demo stand — not as a list of integrations and not as a channel comparison. The channels connected to your property are visible in the “Channel Manager”.
A direct booking has no source — in the list it is recognized by the ”—” in the “Source” column and by the absence of a logo on its bar in the Planner.